Terms & Conditions
Terms of Service — InternetConnectionCheck.com
Effective date: July 22, 2025
Contact: support@internetconnectioncheck.com
1) Agreement & Scope
These Terms of Service (“Terms”) are a binding agreement between you and the operator of InternetConnectionCheck.com (“we,” “us,” “our”). By accessing the site, running tests, creating an account, or using any feature, you agree to these Terms.
2) Eligibility
You must be 13+ (or your state’s higher digital-consent age). If you accept on behalf of an organization, you have authority to bind it.
3) What the Service Does
We provide tools to measure and visualize network characteristics (e.g., download/upload throughput, latency, jitter, packet loss), surface network metadata (e.g., public IP/ASN/approximate location), and show troubleshooting tips. Results can vary with device, browser, Wi-Fi/ethernet, VPNs, server distance, congestion, and ISP policies. Always confirm important outcomes with your ISP’s official tools or professional diagnostics.
4) Accounts & Security (if offered)
Keep your info accurate. You’re responsible for all activity under your account and for safeguarding credentials. Tell us promptly about unauthorized use. We may suspend or terminate accounts to protect users or comply with law.
5) Acceptable Use
You agree not to:
submit or distribute unlawful, infringing, deceptive, or harmful content;
spoof traffic/agents, interfere with test infrastructure, or attempt to game results;
scrape/mirror our site or test network at scale contrary to robots.txt or any published API/rate limits;
probe, bypass, or disrupt security; introduce malware; overload servers; or misuse any API.
We may use rate-limiting, anomaly detection, takedowns, suspensions, and bans. We may preserve and disclose information when required by law or to protect users and the service.
6) Additional services, offers, and promotions
ADDITIONAL SERVICES, OFFERS, AND PROMOTIONS
When you use our services provided herein and in connection with our products, you may encounter additional services, offers, and promotions such as affiliate promotions, sponsored content (including online advertising), optional features. By using our site, products and services, you acknowledge and accept these services, offers, and promotions, as described in this Agreement and our Privacy Policy.
7) User Content & Feedback
You retain ownership of content you submit (e.g., comments, reviews, support messages). You grant us a worldwide, non-exclusive, royalty-free license to host, process, display, adapt (formatting/accessibility/SEO), and distribute such content to operate and improve the service. If you provide feedback, we may use it without restriction or obligation.
8) Intellectual Property
We own the site, software, UI, databases, test methodology and visualizations, and branding. Subject to these Terms, we grant you a limited, revocable, non-transferable, non-exclusive license to use the service for personal or internal business use. Third-party marks and content remain with their owners.
9) Paid Features & Refunds (if applicable)
We may offer premium features (e.g., history, scheduled tests, ad-lite mode, advanced exports/API). Prices/renewals are shown at checkout. Subscriptions auto-renew until you cancel; access continues through the current paid term. Refunds: delivered digital services are generally non-refundable unless required by law or for a verified delivery failure (contact support within 14 days). We may suspend accounts during fraud/chargeback investigations.
10) Third-Party Services
We may use or link to third-party test servers, CDNs, analytics, advertising/affiliate networks, payment processors, or app stores. Their terms and privacy policies apply; we don’t control or endorse third-party content.
11) Disclaimers
THE SERVICE AND ALL CONTENT/RESULTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. Test results are indicative, not guarantees of ISP performance or device capability.
12) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR AFFILIATES/EMPLOYEES/PARTNERS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; OR FOR LOST PROFITS, DATA, OR GOODWILL. WHERE LIABILITY CANNOT BE EXCLUDED, OUR TOTAL LIABILITY IS LIMITED TO THE GREATER OF USD $50 OR THE AMOUNTS YOU PAID TO US IN THE 6 MONTHS BEFORE THE CLAIM.
13) Indemnity
You agree to defend, indemnify, and hold us harmless from claims arising out of your misuse of the service, your content, or your breach of these Terms or law.
14) Disputes — Arbitration & Class-Action Waiver (U.S.)
You and we agree to resolve disputes individually by binding arbitration administered by the AAA (Consumer Rules) under the Federal Arbitration Act. Class actions and jury trials are waived.
Opt-out: email support@internetconnectioncheck.com within 30 days of first acceptance (subject: “Arbitration Opt-Out”).
Carve-outs: either party may seek injunctive relief in court to protect IP or stop misuse. If a claim must be litigated, both parties consent to exclusive jurisdiction in New Castle County, Delaware, under Delaware law.
15) Changes; Export/Sanctions; Misc.
We may update features or these Terms; material changes will be posted, and continued use after they take effect means acceptance. You confirm you’re not on U.S. sanctions lists and won’t use the service in violation of export/sanctions laws. If any term is unenforceable, the rest remain in effect. You may not assign these Terms without our consent.